How to reduce travel gaps between mobile appointments

Start with a smaller core area

Group the places you already serve. If an outer area repeatedly creates long journeys, limit its available days until demand can support a coherent route.

Allow for both sides of a booking

A new appointment must fit after the previous customer and before the next one. Checking only the journey into a job can still make the onward visit late.

• Previous service ends, then travel to the new customer.
• The new service ends, then travel to the following customer.
• Retain a margin for parking and overruns.

Match the calculation to the diary

A standard gap can work in a compact area. Postcode estimates are more useful as distances vary. Road and expected traffic checks suit tighter, traffic-sensitive schedules.

Review a real working week

• Mark late and very early arrivals.
• Note postcodes that produce repeated dead time.
• Compare configured and actual service duration.
• Change one rule at a time and review again.