Frequently asked questions
CalMov booking software questions, answered clearly.
Understand travel calculations, plans, payments, connected calendars and current product limits before you open your booking page.
Who is CalMov built for?
CalMov is designed for mobile service businesses that travel to customers and need booking times to account for the journey between appointments.
How do Plus and Pro calculate travel time?
Plus estimates driving time from one customer postcode to the next. Pro checks roads and expected traffic for the appointment time, including the journey before and after a possible booking.
Can customers book an impossible gap between jobs?
CalMov checks the service length, your working hours, and the driving time needed around nearby bookings before showing or confirming an appointment time.
Can I change my services and availability?
Yes. Business owners can manage services, working hours, booking rules, travel areas, branding, payments, and connected apps from the settings page.
Does CalMov consider the first and final journey of the day?
Travel-aware scheduling can protect the journey from your business base to the first customer and the return journey after the final appointment.
What happens if the Pro journey check is temporarily unavailable?
CalMov blocks confirmation rather than treating an unchecked journey as safe. The customer can try the appointment time again once the journey service is available.
What is the difference between Lite, Plus and Pro?
Lite leaves a travel gap you choose between appointments. Plus estimates travel between customer postcodes. Pro checks roads and expected traffic before and after a proposed appointment, then rechecks the journey before confirmation.
Does CalMov support multi-staff booking?
Not yet. During the founder launch, one active staff member can take bookings per business account. Multi-staff booking is coming soon and should not be treated as available when choosing a plan today.
Is CalMov a route optimisation or dispatch system?
No. CalMov checks whether a customer-selected appointment is reachable around existing bookings. It does not currently rearrange a fleet route, assign jobs across a team or replace a field-service dispatch board.
Can I connect Google Calendar?
Yes. CalMov can connect Google Calendar so confirmed bookings are reflected in the calendar you already use and existing busy time can be considered when availability is checked.
Can customers pay when they book?
Paid plans can connect Stripe for online customer payments. Payment status is kept with the booking so the business can see the appointment and payment together.
Does CalMov replace specialist clinical, stock or pet records?
No. CalMov handles booking and travel-aware availability. Clinical records, consent, prescriptions, stock, vehicle parts, pet histories and other regulated or industry-specific information need an appropriate specialist system.
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