Solo mobile trades, not dispatch
Field service booking software for solo mobile trades, with travel time
CalMov is field service booking software for one person doing planned jobs at customer addresses, such as appliance repairs, planned lock changes, handyperson work, garden jobs or window cleaning booked in advance. Customers pick a job and a time that allows for the drive from your previous booking and on to the next. It is not dispatch, job-management or work-order software: if you assign jobs to a team, track parts or manage quotes, invoices and asset histories, choose a specialist field service system.
Common scheduling problems
Jobs are spread across your area
A booking that fits on screen may force a long drive across town.
Each job type takes a different time
A quick fix and a half-day job need honest durations before the next journey can be planned.
New work can squeeze confirmed jobs
Checking only the drive to a new job may leave no time to reach the next customer.
How CalMov helps
A list of bookable jobs
Publish the jobs you can time and price in advance, each with its own duration and price. Keep work that needs a site visit or quote in your usual enquiry process.
Travel before and after each job
CalMov allows for the drive from the previous booking and checks that you can still reach the next one.
Road and expected traffic on Pro
Pro checks roads and expected traffic before and after a proposed job, and checks the journey again before the booking is confirmed.
Hours, notice and service area
Set working hours, time off, minimum booking notice, how far ahead customers can book, a maximum distance from your base and a maximum travel time per journey.
Automatic travel pricing
Set distance-based or time-based travel pricing brackets. CalMov applies the matching charge for the one-way trip from your business base to the job alongside the service price.
Google Calendar connection
Connect Google Calendar so confirmed bookings appear there, and busy time in your calendar can be taken into account.
The toolkit
Built for field service businesses: your toolkit
Eight tools for one person doing planned jobs: see a job before you take it, record what you did and bring customers back when it's due again. Nothing is switched on until you choose it, and any tool can be switched off again without losing anything.
Time & price questions
Jobs you need to see first wait for your approval (Pro)
Set a service to Approve first, or set an answer to "We'll review it", for anything you want to check before agreeing a time and price (Pro). The customer sends a request, the time is held, and you confirm, adjust the time or price, ask a question or decline within the reply time you set. Simpler jobs are priced by size straight away, on every plan: each answer adds time and price.
Your booking page
Try how big is the job? and what condition is it in? yourself. Large and needs repairs: on Pro and Team that one waits for you to approve it.
Visit notes
Job records and photos as proof of work
Tap Start job on site: a timer runs against the estimate, and you note what you did and what delayed you. On Pro, tick off your own checklist, take before and after photos and email the customer a report. The record shows how long the job took and what was ticked.
Job mode, on the day
Time on this job
1:48:12
Estimate3 hr
Checklist Pro
- Arrive and set up
- Do the job
- Check with the customer
Rebooking reminders
Servicing reminders at the interval each job needs
Each service has its own number of weeks: 52 for a yearly service, 8 for a regular round, none for a one-off repair. About a week before a customer is due, CalMov emails them a link that opens your booking page on the same job around the due date.
The email, sent for you
Due in a weekSam is due again 4 weeks after the last visit.
Your next visit is due
Time to book again
Hi Sam,
Your next Room repaint with Northside Home Services is due around Monday 2 November. Choose a time that suits you.
Your last visit
Sent by CalMov for Northside Home Services.
Home
Also there when you need it
Site & access
Parking, power, water and the door code
Ready-made questions answered in the form after booking and saved to the address. A door or key code is seen only by you and your admins, and only on the day of the booking.
Forms after booking
Make, model and fault details, asked after booking
Questions that can wait go in a short form linked in the confirmation email, due a day before the job, with up to two reminders.
Checks before booking
A survey or test visit before the main job
Set a service to need something first, and name the service that does it. Customers without an in-date pass are offered that visit first, and you record the result as Passed or Failed.
Saved profiles
Properties and vehicles saved for next time
A customer saves a property or vehicle once and picks it when they book again, with highlighted answers shown on each booking.
Photos
Before and after photos (Pro)
Take up to 12 photos a job, kept for 2 years, and choose which go in the report to the customer. Photos and the report are Pro.
Only switch on what you need
Every tool starts switched off. Switch one on in Toolkit when you want it, and switch it off again without losing anything you've saved. Your booking page only changes when you change it.
An example day
A one-person day of planned jobs
- 1. A customer enters her address and chooses Washing machine repair. She's offered only the times you can reach from the jobs either side.
- 2. The form after booking collects the make and model, where to park and which door to use.
- 3. Another customer asks for a job you'd want to see first. On Pro it arrives as a request: the time is held while you ask a question, then confirm with an adjusted price.
- 4. 8:30am on the day: Start job at the first address. The timer runs against the estimate.
- 5. 10:05am: Finish job. On Pro, you tick the checklist, add before and after photos and send the report.
- 6. The calendar shows the drive to the washing machine repair, which was allowed for when the time was offered.
- 7. Next year, about a week before a yearly service is due, that customer is emailed a link to book it again.
Before you choose
Is CalMov right for you?
CalMov suits one person doing planned jobs at customer addresses, where each job has a known duration and price. Customers book within your hours and service area, with time allowed for the drive before and after.
A good fit when
- One person currently does the jobs customers can book online.
- Common jobs can be described with a duration, a price and an area you cover.
- You want customers to book times that leave room to reach your other jobs.
You may need another system if
- You need dispatch boards, engineer assignment, work orders, quotes, invoicing or asset histories.
- You need several workers, vans or skills matched to incoming jobs in real time.
- You mainly take emergency call-outs that need to be queued and dispatched.
Frequently asked questions
Is CalMov field service management software?
No. CalMov is online booking for one person doing planned jobs. It does not include dispatch boards, job assignment, work orders, quotes, invoicing, parts or asset histories.
Can more than one person take bookings?
Not yet, unless you join the pilot. One person takes bookings per business; multi-staff booking (Team) is in pilot, and you can ask to join at enquiry@calmov.com. A team that needs it without joining the pilot should use another system for now.
Can I set different durations for different jobs?
Yes. Each service has its own duration and price. Lite includes up to two services, or unlimited services with a monthly upgrade; Pro includes unlimited services.
Does CalMov plan routes for vans or a fleet?
No. CalMov does not optimise routes or dispatch vehicles. It checks whether a new booking fits around one person's existing appointments.
Can bookings include an automatic travel charge?
Yes. Travel pricing is included on Pro. The booking review shows the service price, any travel fee and the total before confirmation.
Can I approve a job before it goes in my diary?
On Pro, yes. A service can be set to Approve first, and an answer can be set to "We'll review it", with a reply time you choose from 1 to 72 hours. On Lite, an answer can be set to "Can't book online", so the customer gets in touch instead.
What does the customer get as proof of the work?
On Pro, a report by email after the job, with your message and the photos you choose. On every plan you keep your own record: how long the job took, your notes and what delayed it.
Can different jobs have different reminder intervals?
Yes. "Remind customers to rebook after (weeks)" is set for each service, and a service can be set to send no reminders. Customers who have already booked again, or who stopped reminders, aren't emailed.