How to
Add your services, times and prices
A service is what customers book: its name, where it happens, how long it takes and what it costs. Add one for each kind of job you do.
Which plan
On every plan. Lite includes up to 2 active services, or unlimited services with the Unlimited services upgrade in Settings, in Your plan. Pro includes unlimited services. Add-ons are Pro.
What customers see
Each active service shows on your booking page with its name, description, time and price.
Set it up
Step 1: Open Services and press New service
Go to Services and press New service. The Create a service window opens. During setup, your trade's usual services are suggested as buttons, such as Haircut or Full groom: press one to fill in its name and time. Nothing is added until you save it.
Step 2: Name it and say where it happens
Fill in Service name with words your customers use. Under "Where does this service happen?", choose "At the customer's address", "At my business location" or "Online · Google Meet".
Step 3: Set the time and price
Fill in Duration (min) and Price. Use the time the job really takes you, not your best day.
Step 4: Add a description and extras
Open "Description and extra options" to add a Description, Preparation time (min) and Cleanup time (min), or tick "Enable group booking discount". Press Save service.
Step 5: Change or hide a service
On the service's card, open "Edit service details" to change anything. Untick "Active (shown on your booking page)" to hide it from customers without deleting it.
Step 6: Choose how it's booked
With Time & price questions on in Toolkit, each service also has How it's booked. Choose "Book straight away", "Book straight away, as an estimate" or "Approve first" (Pro), then press Save. An estimate is booked at the time and price the answers give; only an "Approve first" request lets you change the length or price before confirming.
Choosing how a service is booked. Recorded with example data. Step 7: Offer add-ons (Pro)
On Pro, scroll to Add-ons on the Services page and press New add-on. Add-ons are optional extras customers can add to a service when they book.
Common questions
How many services can I have on Lite?
Lite includes up to 2 active services. A third is refused until you make one inactive, add the Unlimited services upgrade in Settings, in Your plan, or move to Pro, which includes unlimited services. During the free Pro trial there is no limit. A service you've made inactive doesn't count as active.
Can the price change with the size of the job?
Yes. Use Time & price questions, so an answer such as Large adds minutes and price to the service. It's on every plan.
Can I delete a service that has bookings?
No. A service that has been booked can only be hidden by making it inactive. Past bookings keep it.
What do Preparation time and Cleanup time do?
They reserve time before and after the service for setting up and packing away, so the next booking can't start too soon.
What do I need for an online service?
Online services use Google Meet links, so they need Google Calendar connected. You can save the service first and connect the calendar in Hours & availability, in the Calendar tab.