Set up for your trade
Set up CalMov for cleaning
By the end, customers pick their number of bedrooms and see the time and price, key and parking details are saved to each address, and regulars are reminded to rebook every 2 weeks.
Which plan
Free on Lite: Property profiles, one time & price question per service (or two combined into one table), the form after booking, the Clean report with a job timer and your notes, Site & access and Rebooking reminders. Pro adds photos, the job checklist, the report you send the customer, "We'll review it" and up to 10 time & price questions per service.
Your setup, step by step
Step 1: Switch on the cleaner tools
Open Toolkit and check Cleaner is picked under "Your trade". Press "Back to cleaner defaults" to switch on Property profiles, Time & price questions, Forms after booking, Clean report, Site & access and Rebooking reminders, plus Photos if you're on Pro. Every other tool goes off, and nothing is deleted.
Switching a tool on in Toolkit and following Set it up. Recorded with example data. Step 2: Price by bedrooms
Go to Booking page › Questions and, under "Suggested for cleaning", press "Bedrooms". For Standard clean and Deep clean, fill in "+ Minutes" and "+ Price" for 1, 2, 3, 4 and 5 or more, for example 3 bedrooms: +60 min, +18 on the price. Press "Add question", and the answer is remembered for each property.
Adding a question whose answers change the time and price. Recorded with example data. Step 3: Add time since the last clean (Pro)
On Pro, press "How long since the last clean?" and set what Under 2 weeks, 2 to 6 weeks and Longer add, for example Longer: +60 min, +20 on the price. If you'd rather look at those jobs first, set "Then" for Longer to "We'll review it".
Step 4: Or combine both questions in one table
A service on Lite has one time & price question, or two combined into a table, and Pro can use a table too. Add "How long since the last clean?" with "The answer changes the time or price" switched off, then press Edit on "Bedrooms" and choose it under "Combine with". Each pair of answers then sets the time and price, replacing what you entered in step 2.
Combining two questions into a table of times and prices. Recorded with example data. Step 5: Ask about pets in the home
Add "Pets in the home" from the same list. It goes in the form sent with the confirmation and is remembered for each property, so regulars only answer it once.
Step 6: Ask about parking, keys and codes
On the same page, find "Site & access" and press "Parking" and "Door or key code", plus any others you need. Answers are saved to the address, so next time customers only check them. A door or key code is seen only by you and admins, and only on the day of the booking.
Site and access details on a booking, with the door code on the day. Recorded with example data. Step 7: Make the job checklist yours (Pro)
In Toolkit, under Clean report, press "Edit the job checklist". It starts as Kitchen, Bathrooms, Bedrooms, Living areas, Bins and recycling, and each item can be for some services only. After "Finish job", the Clean report shows how long the visit took and what was ticked.
Step 8: Set when customers are reminded to rebook
In Services, "Remind customers to rebook after (weeks)" is filled with 2 for cleaners. Change it per service, and set a one-off service such as Deep clean to send no reminders. About a week before a customer is due, CalMov emails them a link to book the same service.
Step 9: Try your own booking page
Press "View booking page" in Booking page › Questions. Enter an address, pick Standard clean and choose a number of bedrooms to see the time and price change.
How different trades use it
- Regular domestic cleans
- Keep Standard clean on 2 weeks, or set 1 or 4 to match how often most customers have you in.
- End of tenancy cleans
- Add it as its own service, set it to send no rebooking reminders, and on Pro choose "Approve first" so you confirm the time and price.
- Holiday lets
- Add "Door or key code" for key safes. The code is stored apart from other answers and shown only on the day of the booking.
Common questions
Who can see a key safe or door code?
Only the owner and admins, and only on the day of the booking. It never appears in emails, notifications or calendar events.
Is a rebooking reminder the same as a repeat booking?
No. It's an email with a link that opens your booking page on the same service around the date the customer is due. The customer still chooses the time.
Do regulars answer the same questions every time?
No. Bedrooms and "Pets in the home" are remembered for each property, and site answers are saved to the address. In the form, returning customers see what they said last time and tap "Nothing's changed" or "Something's changed".
What if a home needs longer than the answers suggest?
Under "How it's booked" in Services, choose "Book straight away, as an estimate", so the customer sees an "About" time from their answers. The booking is made at that time and price, so if a job needs longer, reschedule it to a time that fits. In job mode you can note what delayed the job, and it's saved in the Clean report, and on Pro "Approve first" lets you set the length and price before confirming.
What do I need Pro for?
Photos, the job checklist, the report you send the customer, "We'll review it" and more than one time & price question per service. Everything else in this guide works on Lite.
See what CalMov does for your trade on the Booking software for solo cleaners, with travel time between properties.