Toolkit guide
Take before and after photos and send a report
Photos lets you take before and after photos during a job, up to 12 a job. After the job, you can email the customer a report with a message and the photos you choose.
Which plan
Pro. Photos are taken in job mode, so switch on both Visit records and Photos in Toolkit.
What customers see
The customer gets a report by email with your message and the photos you picked. With Photos on, your booking page also tells customers that you may take before and after photos at the visit, and that they can ask you to delete any.
Job mode, on the day Pro
Photos0 of 12
Set it up
Step 1: Switch on Visit records and Photos
Go to Toolkit and switch on Visit records, then Photos. Photos is a Pro tool, so on Lite its switch is locked.
Switching a tool on in Toolkit and following Set it up. Recorded with example data. Step 2: Start the job
On the day, open the booking from Bookings and press Start job.
Step 3: Take the before photos
In the Photos section, tap Before and take the photo. The count shows how many of the 12 you've used.
Step 4: Take the after photos
When the work is done, tap After and take the photo. To remove a photo, tap the bin on it. A removed photo is deleted for good.
Step 5: Finish the job
Press Finish job. The Job finished screen opens with "Send a report to" your customer.
Step 6: Write the report and pick the photos
Fill in Message (optional) with how it went and any aftercare. Under Photos to include, tick the photos you want the customer to get.
Sending the customer a report with photos. Recorded with example data. Step 7: Send the report
Press Send report. The customer gets it by email, and the screen shows when it was sent. Press Send again if you need to resend it.
How different trades use it
- Car detailers
- Take before photos during "Walk round and note any damage", then after photos of the interior and exterior for the Job report.
- Dog groomers
- A before and after photo of each groom, sent with a short note on coat care until the next visit.
- Cleaners
- After photos of the kitchen and bathrooms, sent with the Clean report when nobody was home.
- Nail technicians
- An after photo of the finished set, sent with aftercare advice.
Common questions
How many photos can I take on a job?
Up to 12 a job, counting before and after photos together.
How long are photos kept?
Photos are kept for 2 years. You can remove a photo yourself sooner.
Can customers send me photos through CalMov?
Not of the job. Photos here are the ones you take in job mode. The only photo a customer can send is proof for a check, such as a vaccination card, when you set that check to "The customer sends a photo when booking".
Does the customer get every photo?
No. They only get the photos you tick under Photos to include, along with your message.
Why can't I send a report to a customer?
Reports go by email, so the customer needs an email address. If there isn't one, CalMov tells you the report can't be sent.
Is Photos on the free plan?
No. Photos and the report to the customer are Pro.